Common queries answered
Frequently asked Questions
Our products are shipped from our warehouse in Limassol via our partner courier. Orders typically arrive within 3 business days, and you’ll receive a tracking link as soon as your order is on its way.
You can return any unused item within 30 days. Just email us at support@cydeals.cy and we’ll walk you through it.
If your order hasn’t shipped yet, email us right away with the correct address. We’ll update it if possible.
Once your order ships, you’ll receive an email with a tracking link.
We’re on it! Send us a quick message with your order number and a photo — we’ll fix it fast.
Yes, as long as it hasn’t shipped yet. Contact us ASAP.
We currently only ship within Cyprus.
Usually, yes — but occasionally items may arrive in separate packages depending on stock or size.